banner
Terms and Conditions of Payment and Booking 

Flexible Payment Options

We offer the flexibility of instalment payments for your convenience. Begin with just a 5% down payment of the total booking value and continue to manage the balance through our dashboard.  

Simply log in, navigate to 'Upcoming Reservations,' and select 'View and Pay' to proceed with your payments, all of which must be completed at least 14 days prior to your arrival. 

Failure to complete full payment at least 14 days prior to the check-in date will result in the cancellation of the reservation and the forfeiture of the payment. 

Cancellation Policy:  1 to 14 days before arrival: 100% of the booking value will be charged. 

15 to 30 days before arrival: 50% of the booking value will be charged. 

31 to 60 days before arrival: 25% of the booking value will be charged. 

More than 60 days before arrival: 5% of the booking value will be charged. Last-Minute Bookings: 

Last-minute check-in – bookings within 15 days and below the check-in date will be confirmed with the property before accepting the booking. 

For bookings made within 15 days of the check-in date, confirmation with the property is required before acceptance. 

Airport pickup services are unavailable for bookings made less than 7 days prior to the check-in date. 

Wellness Ceylon

“Ceylon, from wherever direction it’s approached, unfolds a scene of loveliness and grandeur unsurpassed, if any land in the universe rivals it.”

James Emmerson Tennent, 1860

British Politician and Traveller

Follow Us

Address

Hotelshippo.com UK Ltd,

Greenford Business Centre

I.C.G House

Station Approach

Greenford

UB6 0AL

United Kingdom.

E-Mail: [email protected]

Toll-Free: 08006447020

Mobile: +447731662697

Branches

Hotels Hippo.com Pvt Ltd,

20 Keerthi Sri Rajasinghe Mawatha,

Kandy

Sri Lanka.


© 2021 Wellness Ceylon. All rights reserved. Powered by Hotelshippo.com